Open today from 8:30 am to 5:00 pm • Call to schedule a visit.
Clinic Location

851 Chalet Suzanne Rd
Lake Wales, FL 33859

Polk County
Contact Information

Overall Rating
Star Rating

About This Clinic in Lake Wales, Florida

Welcome to the primary care reference profile for **TLC Family Practice**, an operational healthcare clinic located at 851 Chalet Suzanne Rd Lake Wales, FL 33859 . Serving the Polk County community, patients receive care from a dedicated medical team including Karen Phillipps and Whitney Girouard. Patients frequently commend the clinic for providing **Thorough and attentive care** and maintaining a **compassionate and knowledgeable staff**. TLC Family Practice accommodates multiple health coverage options, accepting major networks such as **Florida, Health, Medicare**. This provider is open 6 days a week. Read further below to access their local phone number, detailed weekly office hours, and patient reviews.

Hours of Operation

Find out if the provider is open today.

Day Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm
Saturday 9:00 am - 1:00 am

Accepted Insurance Plans

Need to verify your coverage? TLC Family Practice and its resident providers could accept the insurance plans listed below. Because coverage can change, we recommend a quick call to the clinic at (863) 679-9916 to confirm they accept your specific plan before your appointment.

Florida Blue (BlueCross BlueShield FL)

BlueOptions Bronze (HSA) 24J01-10 (Rewards / $4 Condition Care Rx)BlueOptions Bronze 24J01-04 ($0 Virtual PCP Visits / 3 PCP Visits for $0 then $55 / Rewards)BlueOptions Bronze 24J01-06 ($0 Virtual PCP Visits / Rewards)BlueOptions Bronze 24J01-17 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueOptions Bronze 24J01-18S (Multilingual Available / Rewards)BlueOptions Gold 24J01-09 ($0 Virtual PCP Visits / $15 PCP Visits / Rewards)BlueOptions Gold 24J01-12 ($0 Virtual PCP Visits / $15 Labs / Rewards)BlueOptions Gold 24J01-20S ($30 PCP Visits / Multilingual Available / Rewards)BlueOptions Platinum 24J01-05 ($0 Virtual PCP Visits / $0 Labs / $15 PCP Visits / Rewards)BlueOptions Platinum 24J01-08 ($0 Virtual PCP Visits / $0 Labs / $10 PCP Visits / Rewards)BlueOptions Platinum 24J01-21S ($0 Deductible / $10 PCP Visits / $20 Specialist Visits / Multilingual Available / Rewards)BlueOptions Silver 24J01-03 ($0 Virtual PCP Visits / $0 Labs / Rewards)BlueOptions Silver 24J01-07 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueOptions Silver 24J01-19S ($40 PCP Visits / Multilingual Available / Rewards)BlueSelect Bronze (HSA) 1735 (Rewards / $4 Condition Care Rx)BlueSelect Bronze 1449 ($0 Virtual PCP Visits / 3 PCP Visits for $0 then $55 / Rewards)BlueSelect Bronze 2139 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueSelect Bronze 2139E ($0 Virtual PCP Visits / $50 PCP Visits / Adult Dental & Vision / Rewards)BlueSelect Bronze 2139V ($0 Virtual PCP Visits / $50 PCP Visits / Adult Vision / Rewards)BlueSelect Bronze 2342S ($50 PCP Visits / Multilingual Available / Rewards)BlueSelect Bronze 24L01-01 ($0 Virtual PCP Visits / Rewards)BlueSelect Gold 1535 ($0 Virtual PCP Visits / $15 PCP Visits / Rewards)BlueSelect Gold 1535V ($0 Virtual PCP Visits / $15 PCP Visits / Adult Vision / Rewards)BlueSelect Gold 1835 ($0 Virtual PCP Visits / $15 Labs / Rewards)BlueSelect Gold 2344S ($30 PCP Visits / Multilingual Available / Rewards)BlueSelect Platinum 1451 ($0 Virtual PCP Visits / $0 Labs / $15 PCP Visits / Rewards)BlueSelect Platinum 1457 ($0 Deductible / $0 Virtual PCP Visits / $10 PCP Visits / Rewards)BlueSelect Platinum 2345S ($0 Deductible / $10 PCP Visits / $20 Specialist Visits / Multilingual Available / Rewards)BlueSelect Silver 1443 ($0 Virtual PCP Visits / $0 Labs / Rewards)BlueSelect Silver 1443E ($0 Virtual PCP Visits / $0 Labs / Adult Dental & Vision / Rewards)BlueSelect Silver 1443V ($0 Virtual PCP Visits / $0 Labs / Adult Vision / Rewards)BlueSelect Silver 1456 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueSelect Silver 2343S ($40 PCP Visits / Multilingual Available / Rewards)

Florida Blue HMO (a BlueCross BlueShield FL company)

BlueCare Bronze (HSA) 24K01-09 (Rewards / $4 Condition Care Rx)BlueCare Bronze 24K01-03 ($0 Virtual PCP Visits / 3 PCP Visits for $0 then $55 / Rewards)BlueCare Bronze 24K01-05 ($0 Virtual PCP Visits / Rewards)BlueCare Bronze 24K01-25 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueCare Bronze 24K01-31S (Multilingual Available / Rewards)BlueCare Bronze 24K02-17 ($0 Virtual PCP Visits / 3 PCP Visits for $0 then $55 / Rewards)BlueCare Bronze 24K02-18 ($0 Virtual PCP Visits / Rewards)BlueCare Bronze 24K02-23 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueCare Bronze 24K02-26S (Multilingual Available / Rewards)BlueCare Gold 24K01-08 ($0 Virtual PCP Visits / $15 PCP Visits / Rewards)BlueCare Gold 24K01-10 ($0 Virtual PCP Visits / $15 Labs / Rewards)BlueCare Gold 24K01-33S ($30 PCP Visits / Multilingual Available/ Rewards)BlueCare Gold 24K02-20 ($0 Virtual PCP Visits / $15 PCP Visits / Rewards)BlueCare Gold 24K02-28S ($30 PCP Visits / Multilingual Available / Rewards)BlueCare Platinum 24K01-04 ($0 Virtual PCP Visits / $0 Labs / $15 PCP Visits / Rewards)BlueCare Platinum 24K01-07 ($0 Virtual PCP Visits / $0 Labs / $10 PCP Visits / Rewards)BlueCare Platinum 24K01-34S ($0 Deductible / $10 PCP Visits / $20 Specialist Visits / Multilingual Available / Rewards)BlueCare Platinum 24K02-15 ($0 Virtual PCP Visits / $0 Labs / $10 PCP Visits / Rewards)BlueCare Platinum 24K02-29S ($0 Deductible / $10 PCP Visits / $20 Specialist Visits / Multilingual Available / Rewards)BlueCare Silver 24K01-02 ($0 Virtual PCP Visits / $0 Labs / Rewards)BlueCare Silver 24K01-06 ($0 Virtual PCP Visits / $50 PCP Visits / Rewards)BlueCare Silver 24K01-32S ($40 PCP Visits / Multilingual Available / Rewards)BlueCare Silver 24K02-21 ($0 Virtual PCP Visits / $0 Labs / Rewards)BlueCare Silver 24K02-27S ($40 PCP Visits / Multilingual Available / Rewards)

Health First Commercial Plans, Inc.

Bronze 1826 ($0 Medical Deductible, $0 Primary Care Copay- Visits 1 & 2, Specialist & Urgent Care Copay, Open Access)Bronze 1826 + Adult Dental + Adult Vision ($0 Medical Deductible, $0 Primary Care Copay- Visits 1 & 2, Specialist & Urgent Care Copay, Open Access)Bronze Savings 1820 (Primary Care Copay Visits 1-5, Open Access)Bronze Savings 1820 + Adult Dental + Adult Vision (Primary Care Copay Visits 1-5, Open Access)Bronze Standard 1828Bronze Value 1814 (High Value Network Savings, Open Access)Bronze Value 1814 + Adult Dental + Adult Vision (High Value Network Savings, Open Access)Catastrophic 1746 (Primary Care Copay Visits 1-3, Open Access)Gold 1742 (Emergency Room & Inpatient Hospitalization Copay, $0 Outpatient Labs, $0 MRI, Open Access)Gold 1742 + Adult Dental + Adult Vision (Emergency Room & Inpatient Hospitalization Copay, $0 Outpatient Labs, $0 MRI, Open Access)Gold Savings 1825 ($25 Primary Care Copay, $50 Specialist Copay, Open Access)Gold Savings 1825 + Adult Dental + Adult Vision ($25 Primary Care Copay, $50 Specialist Copay, Open Access)Gold Standard 1833Gold Value 1819 ($1,300 Tier 1 Medical Deductible, High Value Network Savings, Open Access)Gold Value 1819 + Adult Dental + Adult Vision ($1,300 Tier 1 Medical Deductible, High Value Network Savings, Open Access)Silver 1664 (Primary Care & Specialist Copays, Open Access)Silver 1664 + Adult Dental + Adult Vision (Primary Care & Specialist Copays, Open Access)Silver Savings 1821 (Primary Care Copay, Open Access)Silver Savings 1821 + Adult Dental + Adult Vision (Primary Care Copay, Open Access)Silver Standard 1829Silver Value 1815 ($25 Tier 1 Primary Care Copay, Specialist & Urgent Care Copays, High Value Network Savings)Silver Value 1815 + Adult Dental + Adult Vision ($25 Tier 1 Primary Care Copay, Specialist & Urgent Care Copays, High Value Network Savings)

Medicare

Medicare

Oscar Insurance Company of Florida

Bronze Classic 4700Bronze Classic StandardBronze Elite + PCP Saver PlusGold Classic StandardGold EliteGold Elite Saver PlusSecureSilver Classic StandardSilver EliteSilver Simple Chronic Care CKMSilver Simple DiabetesSilver Simple PCP Saver

UnitedHealthcare

UHC Bronze Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care)UHC Bronze StandardUHC Bronze Value ($0 Virtual Urgent Care)UHC Bronze Value+ ($0 Virtual Urgent Care, Dental + Vision)UHC Gold Advantage ($0 Virtual Urgent Care, $1 Tier 2 Rx)UHC Gold Advantage+ ($0 Virtual Urgent Care, $1 Tier 2 Rx, Dental + Vision)UHC Gold Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Gold StandardUHC Silver Advantage ($0 Virtual Urgent Care, $1 Tier 2 Rx)UHC Silver Advantage+ ($0 Virtual Urgent Care, $1 Tier 2 Rx, Dental + Vision)UHC Silver StandardUHC Silver Standard+ (Dental + Vision)UHC Silver Value ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Silver Value+ ($0 Virtual Urgent Care, $3 Tier 2 Rx, Dental + Vision)

Patient Review Consensus

TLC Family Practice has garnered a strong reputation among patients, who consistently praise the outstanding care and compassionate environment provided by the staff. Patients feel genuinely listened to, with thorough attention given to their concerns. The practice is characterized by friendly, attentive professionals who create a welcoming atmosphere—making visits feel more personal rather than just a routine appointment. Many have highlighted the staff's commitment to making patients feel comfortable and valued, which significantly enhances the overall healthcare experience.

Top Patient Highlights

Thorough And Attentive Care
Compassionate And Knowledgeable Staff
Welcoming And Friendly Atmosphere
Personal Connections With Providers
Quick Response Times
Emphasis On Patient Comfort
Ability To Address Concerns Effectively
Organized And Professional Environment
Genuine Kindness From The Entire Team
Excellent Recommendations And Referrals For Specialists.

Individual reviews are subjective. Our **Provider Review Consensus** analyzes recent public feedback to identify consistent patterns in wait times, staff professionalism, and quality of care, helping you make a more balanced healthcare choice.

Meet Your Care Team

Our dedicated team provides comprehensive care in Stonewall. View provider specialties below to find the right fit for your needs.

Whitney Girouard

Nurse Practitioner (Family)

Karen Phillipps

Family Medicine

Map and Location

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Compare Nearby Clinics

Finding the right healthcare partner takes time. If you want to explore other local options, we've mapped 20 primary care providers within 20 miles of Lake Wales. You can easily compare clinical practices across neighboring areas like Winter Haven and Haines City, with the nearest alternative located just 0.69 miles away.

23607 US-27, Lake Wales, FL 33859

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684 State Rd 60, Lake Wales, FL 33853

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405 S 11th St, Lake Wales, FL 33853

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1110 Druid Cir, Lake Wales, FL 33853

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1137 Druid Cir, Lake Wales, FL 33853

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1143 State Rd 60, Lake Wales, FL 33853

Polk County (863) 679-8815

1255 State Rd 60 #500, Lake Wales, FL 33853

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631 E Central Ave, Winter Haven, FL 33880

Polk County (863) 229-2540

320 1st St S #200, Winter Haven, FL 33880

Polk County (863) 294-6132

217 E Central Ave, Winter Haven, FL 33880

Polk County (407) 315-3637

33044 US-27, Haines City, FL 33844

Polk County (863) 422-4977

1514 1st St N, Winter Haven, FL 33881

Polk County (866) 234-8534