Optum - Lake Wales

Primary Care in Lake Wales, Florida

Address:
1143 State Rd 60
Lake Wales, FL 33853

County: Polk County

Phone: (863) 679-8815

Alt. Phone: (800) 888-2998

Open today from 8:00 am to 5:00 pm - Call to schedule a visit

Overall Rating

Star Rating

About This Clinic

Optum - Lake Wales is a primary care center located at 1143 State Rd 60 Lake Wales, FL 33853 . This provider is open 5 days a week.

Optum - Lake Wales offers a comprehensive range of services for patients, including primary, virtual, and urgent care options tailored to meet diverse healthcare needs. Patients can easily manage their healthcare experience through features such as making appointments, accessing medical records, and messaging their care team. The center facilitates medication management, allowing patients to fill and have prescriptions delivered, as well as manage specialty and infusion therapies. Additionally, they provide resources for health benefit accounts and tools to understand and maximize insurance options, ensuring a seamless healthcare experience. Optum is dedicated to supporting patients in maintaining a healthy lifestyle and managing their overall wellness.

Hours of Operation

Find out if the provider is open today.

Day Hours
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 5:00 pm

Accepted Insurance Plans

Optum - Lake Wales — along with some of the providers practicing at this location — may currently accept health insurance plans from the companies listed below. Insurance participation may vary by physician, so we recommend verifying with the practice directly to confirm current coverage.

  • AvMed
  • Medicare

What Patients Are Saying? - Review Consensus

At Optum - Lake Wales, patients consistently express their satisfaction with the care and attention they receive from both the medical professionals and the support staff. Reviewers frequently mention the kindness, compassion, and thoroughness demonstrated by the team, creating a positive atmosphere that puts patients at ease. Many describe the staff as friendly and genuinely concerned about their well-being, which helps foster a strong patient-provider relationship. With a commitment to patient-centered care, it's clear that this medical practice is dedicated to making every visit a pleasant experience.

What Patients Love Most

  • Caring Staff
  • Compassionate Doctors
  • Thorough Consultations
  • Friendly Atmosphere
  • Prompt Service
  • Cleanliness
  • Attentive Support
  • Good Communication
  • Kindness Towards Patients
  • Strong Community Focus

Understanding the Provider Review Consensus

While individual patient reviews offer valuable insights, they often reflect singular, subjective experiences that may not represent the full scope of a provider’s performance. To offer a more comprehensive perspective, we apply a broader methodology through our Provider Review Consensus. This approach involves analyzing the most recent patient reviews to summarize a clear and representative view of public sentiment about this provider.

We identified consistent patterns in the patient’s feedback, that’s why we can display a more accurate and balanced overview of each provider. This includes highlighting frequently noted strengths like staff professionalism, appointment efficiency, and quality of care. Our objective is to support your decision-making process with a well-rounded understanding of the provider, enabling you to make an informed and confident choice regarding your healthcare.

Meet Your Care Team

Browse the table below to see each provider’s name and specialty, and click the info bubble beside any listing for a plain‑language look at what that specialty means.

Name Specialization
DR. Carolyn D Pass, M.D. Internal Medicine

Map and Location

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