InnovaCare | Family First Medical Center

Primary Care in Haines City, Florida

Address:
33044 US-27
Haines City, FL 33844

County: Polk County

Phone: (863) 422-4977

Alt. Phone: (800) 987-6543

This facility is closed today

Overall Rating

Star Rating

About This Clinic

InnovaCare | Family First Medical Center is a primary care center located at 33044 US-27 Haines City, FL 33844 . This provider is open 5 days a week.

InnovaCare | Family First Medical Center provides comprehensive primary care services with a focus on patient-centered health management. They accept a variety of insurance plans, and patients are encouraged to contact the office for a detailed list of accepted insurances. The center aims to deliver high-quality care tailored to the needs of families, promoting overall health and wellness.

Hours of Operation

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Day Hours
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 12:00 pm

Care Services

  • Annual physical exams
  • Chronic disease management
  • Community health events
  • Diagnostic testing
  • Health screenings
  • Mental health resources
  • Telehealth appointments
  • Ultrasound services

Accepted Insurance Plans

InnovaCare | Family First Medical Center — along with some of the providers practicing at this location — may currently accept health insurance plans from the companies listed below. Insurance participation may vary by physician, so we recommend verifying with the practice directly to confirm current coverage.

  • Aetna CVS Health
  • Ambetter Health
  • Ambetter of Alabama
  • AvMed
  • Cigna Healthcare
  • Florida Blue (BlueCross BlueShield FL)
  • Florida Blue HMO (a BlueCross BlueShield FL company)
  • Medicare
  • UnitedHealthcare

What Patients Are Saying? - Review Consensus

At InnovaCare | Family First Medical Center, patients repeatedly express their appreciation for the compassionate care and attentive service they receive. Numerous reviews highlight the dedication of the doctors and staff, who genuinely strive to understand and address individual health needs. Many patients have been with the practice for years, emphasizing the trust and strong relationships built over time. While there are some discussions around the call center and recent changes, the overall vibe remains warm and family-oriented, with a focus on personalized treatment. If you're looking for a practice where you feel valued and cared for, this is an excellent choice.

What Patients Love Most

  • Caring And Compassionate Staff
  • Strong Doctor-patient Relationships
  • Personalized Treatment
  • Attentive And Knowledgeable Providers
  • Flexible Scheduling
  • Supportive Environment
  • Clean And Welcoming Facility
  • Respect For Patients’ Concerns
  • Emphasis On Family Health
  • Dedicated Follow-up Care.

Understanding the Provider Review Consensus

While individual patient reviews offer valuable insights, they often reflect singular, subjective experiences that may not represent the full scope of a provider’s performance. To offer a more comprehensive perspective, we apply a broader methodology through our Provider Review Consensus. This approach involves analyzing the most recent patient reviews to summarize a clear and representative view of public sentiment about this provider.

We identified consistent patterns in the patient’s feedback, that’s why we can display a more accurate and balanced overview of each provider. This includes highlighting frequently noted strengths like staff professionalism, appointment efficiency, and quality of care. Our objective is to support your decision-making process with a well-rounded understanding of the provider, enabling you to make an informed and confident choice regarding your healthcare.

Meet Your Care Team

Browse the table below to see each provider’s name and specialty, and click the info bubble beside any listing for a plain‑language look at what that specialty means.

Name Specialization
Jacqueline Marie Harrison, ARNP-C Nurse Practitioner (Primary Care)
Michelle Hayes, N.P. Nurse Practitioner (Gerontology)
DR. Jorge L. Lacen, M.D. General Practice
MR. Miguel Mestre Nurse Practitioner (Primary Care)
MS. Loubna Ouaffai, ARNP- FNP-C Nurse Practitioner (Primary Care)

Map and Location

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