Open today from 7:30 am to 7:00 pm • Call to schedule a visit.
Clinic Location

435 Lancaster Dr NE
Salem, OR 97301

Marion County
Contact Information

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About This Clinic in Salem, Oregon

Welcome to the primary care reference profile for **WFMC Health**, an operational healthcare clinic located at 435 Lancaster Dr NE Salem, OR 97301 . Serving the Marion County community, patients receive care from a multi-provider medical team including Marcel Flores, PSY.D., Lorraine Hiebert, REGISTERED NURSE, and other qualified specialists. WFMC Health accommodates multiple health coverage options, accepting major networks such as **BridgeSpan, Kaiser, Moda**. This provider is open 6 days a week. Read further below to access their local phone number, detailed weekly office hours, and patient reviews.

WFMC Health is a comprehensive family care center offering a wide range of services, including maternity care, pediatrics, primary care, and mental health services, all in a welcoming environment. The dedicated team of providers prioritizes listening to patients and collaborating for continuity in care, ensuring that every family member receives exceptional health services. They are equipped to communicate in multiple languages, including English, Spanish, Russian, and Mandarin, to better cater to patient needs. The center is committed to not only treating illnesses but also focusing on overall wellness and health management for families.

Hours of Operation

Find out if the provider is open today.

Day Hours
Monday 7:30 am - 7:00 pm
Tuesday 7:30 am - 7:00 pm
Wednesday 7:30 am - 7:00 pm
Thursday 7:30 am - 7:00 pm
Friday 7:30 am - 7:00 pm
Saturday 8:30 am - 2:00 pm

Care Services

  • Annual physical exams
  • Behavioral Health Services
  • Centering Pregnancy®
  • COVID-19 and Acute Illnesses
  • Maternity care
  • Mental Health programs
  • Pediatrics
  • Reach Out and Read®
  • Routine check-ups
  • Well-Baby / Well-Child Care

Accepted Insurance Plans

Need to verify your coverage? WFMC Health and its resident providers could accept the insurance plans listed below. Because coverage can change, we recommend a quick call to the clinic at (503) 585-6388 to confirm they accept your specific plan before your appointment.

Aetna CVS Health

Bronze 4 Advanced: $0 PCP + Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Bronze 4 Advanced: $0 PCP + Aetna network + $0 MinuteClinic + Adult Dental + VisionBronze S: Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Gold 10 Advanced: $0 PCP + Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Gold 10 Advanced: $0 PCP + Aetna network + $0 MinuteClinic + Adult Dental + VisionGold 3 Advanced: Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Gold 3 Advanced: Aetna network + $0 MinuteClinic + Adult Dental + VisionGold S: Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Silver 10 Advanced: $0 PCP + Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Silver 10 Advanced: $0 PCP + Aetna network + $0 MinuteClinic + Adult Dental + VisionSilver 5 Advanced: Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Silver S: Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7Silver S: Aetna network + $0 MinuteClinic + $0 CVS Health Virtual Care 24/7 + Adult Dental+Vision

BridgeSpan Health Company

BridgeSpan Standard Bronze PlanBridgeSpan Standard Gold PlanBridgeSpan Standard Silver Plan

Harvard Pilgrim Health Care

NH Local Choice HMO Bronze 8000NH Local Choice HMO GoldNH Local Choice HMO Gold 1400NH Local Choice HMO HSA Bronze 6000NH Local Choice HMO Silver 3500NH Local Choice HMO Silver 5000NH Local HMO Bronze 7500 StandardNH Local HMO Gold 1500 StandardNH Local HMO Silver 5000 Standard

Kaiser Permanente

KP OR Bronze 6000KP OR Bronze HSA 7100KP OR Family Dental - $100 DedKP OR Family Dental - $1000KP OR Family Dental - $1000/$50 DedKP OR Gold 0KP OR Gold 1750KP OR Silver 3000KP OR Silver 4000KP Oregon Standard Bronze PlanKP Oregon Standard Gold PlanKP Oregon Standard Silver Plan

Medicare

Medicare

Moda Health Plan, Inc.

Moda Health Affinity Bronze 7750Moda Health Affinity Bronze 9000Moda Health Affinity Bronze HDHP 7500Moda Health Affinity Gold 1000Moda Health Affinity Gold 1500Moda Health Affinity Gold 250Moda Health Affinity Silver 3000Moda Health Affinity Silver 3400Moda Health Affinity Silver 4500Moda Health Affinity Silver 6000Moda Health Oregon Standard Bronze AffinityModa Health Oregon Standard Gold AffinityModa Health Oregon Standard Silver AffinityModa Select Bronze 8700 ($0 Virtual Urgent Care through CirrusMD)Moda Select Bronze HDHP 7500Moda Select Gold 1000 ($0 Virtual Urgent Care through CirrusMD)Moda Select Gold 1800 ($0 Virtual Urgent Care through CirrusMD)Moda Select Silver 3500 ($0 Virtual Urgent Care through CirrusMD)Moda Select Silver 4800 ($0 Virtual Urgent Care through CirrusMD)Moda Select Silver 6400 ($0 Virtual Urgent Care through CirrusMD)Moda Select Texas Standard BronzeModa Select Texas Standard GoldModa Select Texas Standard Silver

Molina Healthcare

Bronze 4Bronze 8Gold 1Gold 1 with Adult Vision ServicesGold 8Gold 8 with Rx CopaySilver 1Silver 1 with Adult Vision ServicesSilver 1 with Rx Copay and Adult Vision ServicesSilver 12 with first 4 free PCP or MH visitsSilver 12 with First 4 Primary Care Visits FreeSilver 8Silver 9

PacificSource Health Plans

Navigator Bronze 7000 ExchangeNavigator Bronze 9200Navigator Bronze HSA 8050Navigator Gold 1500Navigator Gold 1500 ExchangeNavigator Gold 500 ExchangeNavigator Silver 3500 ExchangeNavigator Silver 4000 ExchangeNavigator Silver 5000Navigator Silver HSA 3500Navigator Standard Expanded BronzeNavigator Standard GoldNavigator Standard SilverPacificSource Oregon Standard Bronze Plan NAVPacificSource Oregon Standard Gold Plan NAVPacificSource Oregon Standard Silver Plan NAV

Providence Health Plan

Connect 1500 GoldConnect 5000 SilverConnect 9200 BronzeHSA Qualified 7100 Bronze - Signature NetworkHSA Qualified 7100 Bronze - Choice NetworkProvidence Oregon Standard Bronze Plan - Choice NetworkProvidence Oregon Standard Bronze Plan - Signature NetworkProvidence Oregon Standard Gold Plan - Choice NetworkProvidence Oregon Standard Gold Plan - Signature NetworkProvidence Oregon Standard Silver Plan - Choice NetworkProvidence Oregon Standard Silver Plan - Signature Network

Regence BlueCross BlueShield of Oregon

Bronze Essential 8500 With 4 Copay No Deductible Office Visits Individual and Family NetworkBronze HSA 7000 Individual and Family NetworkGold 2300 Individual and Family NetworkRegence Standard Bronze Plan Individual and Family NetworkRegence Standard Gold Plan Individual and Family NetworkRegence Standard Silver Plan Individual and Family NetworkSilver 6200 Individual and Family NetworkGold 2300 LegacyRegence Standard Bronze Plan LegacyRegence Standard Gold Plan LegacyRegence Standard Silver Plan LegacySilver 6200 Legacy

UnitedHealthcare

UHC Bronze Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care)UHC Bronze StandardUHC Bronze Value ($0 Virtual Urgent Care)UHC Bronze Value+ ($0 Virtual Urgent Care, Dental + Vision)UHC Gold Advantage ($0 Virtual Urgent Care, $1 Tier 2 Rx)UHC Gold Advantage+ ($0 Virtual Urgent Care, $1 Tier 2 Rx, Dental + Vision)UHC Gold Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Gold StandardUHC Silver Advantage ($0 Virtual Urgent Care, $1 Tier 2 Rx)UHC Silver Advantage+ ($0 Virtual Urgent Care, $1 Tier 2 Rx, Dental + Vision)UHC Silver StandardUHC Silver Standard+ (Dental + Vision)UHC Silver Value ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Silver Value+ ($0 Virtual Urgent Care, $3 Tier 2 Rx, Dental + Vision)

Patient Review Consensus

When it comes to patient experiences at WFMC Health, the reviews emphasize a warm and caring environment where patients feel valued and well-cared for. Many reviewers note the attentiveness of the doctors and staff, highlighting how they take the time to explain medical conditions and treatment options rather than rushing through appointments. The friendly and professional demeanor of the front desk staff adds to a welcoming atmosphere. Patients also appreciate the longevity of care available, praising the strong relationships built over the years with various healthcare providers. Overall, accepting new patients seems to be met with enthusiasm, reflecting a positive and supportive community.

Top Patient Highlights

Attentive Doctors
Friendly Front Desk Staff
Caring And Professional Medical Staff
Thorough And Informative Visits
Strong Patient-provider Relationships
Continuity Of Care
Same-day Appointments
Good Pediatric Care
Respectful Treatment
A Welcoming Atmosphere

Individual reviews are subjective. Our **Provider Review Consensus** analyzes recent public feedback to identify consistent patterns in wait times, staff professionalism, and quality of care, helping you make a more balanced healthcare choice.

Meet Your Care Team

Our dedicated team provides comprehensive care in Stonewall. View provider specialties below to find the right fit for your needs.

MS. Mercedes Alcaraz, BS, QMHA

Case Manager/Care Coordinator

DR. Paul Timothy Balmer, MD

Family Medicine

Ross Bartlett, PSY.D.

Psychologist

Daisy Rachel Castro, CHW

Community Health Worker

Joshua Jackson English, LCSW

Social Worker (Clinical)

Marcel Flores, PSY.D.

Psychologist

Patricia Gutierrez

Interpreter

MS. Elaine Evelyn Ervin Hanks, FNP-C

Nurse Practitioner

MRS. Lorraine Kay Hiebert, REGISTERED NURSE

Registered Nurse (Community Health)

Kathleen Krall

Nurse Practitioner (Family)

Christa E Kramer, MA

Counselor (Professional)

Jill Miguez, ARNP

Nurse Practitioner

Richard Nalbandian, MA

Counselor (Mental Health)

Benedicta Nneoma Nnodum, MD

Internal Medicine

DR. Salvador Marcial Ortega, MD

Family Medicine

DR. John William Rollings, M.D.

Family Medicine

MS. Stephanie Marie Schmidt, NP

Nurse Practitioner (Family)

DR. Robert Lowell Steele, MD

Family Medicine

Kayla Marie Street, PA-C

Physician Assistant

MS. Alison Kay Takeo, FNP

Nurse Practitioner (Family)

MS. Ana Vilches-abades, CSWA

Social Worker (Clinical)

Erika E Viveros, CHW

Community Health Worker

Ling-an Wu, M.D.

Pediatrics

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