Open today from 8:00 am to 5:00 pm • Call to schedule a visit.
Clinic Location

1133 Call Creek Dr A
Pocatello, ID 83201

Bannock County
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About This Clinic in Pocatello, Idaho

Welcome to the primary care reference profile for **West Family Medicine**, an operational healthcare clinic located at 1133 Call Creek Dr A Pocatello, ID 83201 . Serving the Bannock County community, patients receive care from a multi-provider medical team including Shayna Harding, APRN, Andrea Walsh, DNP, FNP-C, and other qualified specialists. Patients frequently commend the clinic for providing **compassionate providers** and maintaining a **thorough and attentive care**. West Family Medicine accommodates multiple health coverage options, accepting major networks such as **Medicare, Moda, Mountain**. This provider is open 5 days a week. Read further below to access their local phone number, detailed weekly office hours, and patient reviews.

West Family Medicine is a comprehensive family practice located in Pocatello, Idaho, serving the Southeast Idaho community since 2005. The practice provides high-quality, personalized care for patients of all ages, from pediatrics to geriatric care, addressing various medical concerns with a dedicated and experienced team, including Dr. Brandon A. West and several advanced practice professionals. Their services include complete DOT physical exams, CoolSculpting®, orthopedic care, joint injections, Nexplanon insertions, and women's health care. Patients appreciate the convenience of accessing a wide range of services in one location, fostering a family-like atmosphere. West Family Medicine participates with most insurance providers, including Aetna, Blue Cross, and United Healthcare, though patients are encouraged to verify coverage with their insurance plans.

Hours of Operation

Find out if the provider is open today.

Day Hours
Monday 8:00 am - 6:00 pm
Tuesday 8:00 am - 6:00 pm
Wednesday 8:00 am - 6:00 pm
Thursday 8:00 am - 6:00 pm
Friday 8:00 am - 5:00 pm

Care Services

  • Annual physical exams
  • Chronic disease management
  • CoolSculpting
  • CoolTone
  • DOT physical exams
  • Family planning
  • Geriatric care
  • Joint injections for pain
  • Nexplanon insertions
  • Orthopedic care
  • Pediatrics
  • Vaccinations
  • Vasectomy
  • Women’s health care

Accepted Insurance Plans

Need to verify your coverage? West Family Medicine and its resident providers could accept the insurance plans listed below. Because coverage can change, we recommend a quick call to the clinic at (208) 232-1000 to confirm they accept your specific plan before your appointment.

Medicare

Medicare

Moda Health Plan, Inc.

Moda Select Bronze 8700 ($0 Virtual Urgent Care through CirrusMD)Moda Select Bronze HDHP 7500Moda Select Gold 1000 ($0 Virtual Urgent Care through CirrusMD)Moda Select Gold 1800 ($0 Virtual Urgent Care through CirrusMD)Moda Select Silver 3500 ($0 Virtual Urgent Care through CirrusMD)Moda Select Silver 4800 ($0 Virtual Urgent Care through CirrusMD)Moda Select Silver 6400 ($0 Virtual Urgent Care through CirrusMD)Moda Select Texas Standard BronzeModa Select Texas Standard GoldModa Select Texas Standard Silver

Mountain Health CO-OP

ACCESS BRONZEACCESS BRONZE HDHPACCESS GOLDACCESS GOLD HDHPACCESS SILVERACCESS SILVER HDHPConnect Bronze Expanded StandardConnect Bronze HDHPConnect CatastrophicConnect GoldConnect Gold StandardConnect SilverConnect Silver StandardHIGH PLAINS BRONZEHigh Plains Bronze HDHPHigh Plains Bronze Standard ExpandedHigh Plains GoldHIGH PLAINS GOLD HDHPHigh Plains Gold StandardHigh Plains SilverHIGH PLAINS SILVER HDHPHigh Plains Silver StandardPlus Bronze ExpandedPlus Bronze HDHPPlus Bronze Standard ExpandedPlus GoldPlus Gold HDHPPlus Gold StandardPlus SilverPlus Silver HDHPPlus Silver StandardHigh Plains Gold HDHP

PacificSource Health Plans

Navigator Bronze 7000 ExchangeNavigator Bronze 9200Navigator Bronze HSA 8050Navigator Gold 1500Navigator Gold 1500 ExchangeNavigator Gold 500 ExchangeNavigator Silver 3500 ExchangeNavigator Silver 4000 ExchangeNavigator Silver 5000Navigator Silver HSA 3500Navigator Standard Expanded BronzeNavigator Standard GoldNavigator Standard SilverPacificSource Oregon Standard Bronze Plan NAVPacificSource Oregon Standard Gold Plan NAVPacificSource Oregon Standard Silver Plan NAV

Patient Review Consensus

When it comes to delivering quality care, West Family Medicine consistently excels, creating a positive and welcoming environment for patients. Many reviewers highlight the thoroughness, attentiveness, and compassion demonstrated by the healthcare providers, which fosters trust and comfort during visits. The team at this medical practice takes time to engage with patients, addressing their concerns and providing valuable information about treatment options. This personalized approach not only helps patients feel heard but also empowers them to make informed decisions about their health. Overall, patients appreciate the supportive atmosphere and the genuine care they receive, making West Family Medicine a highly recommended choice for healthcare.

Top Patient Highlights

Compassionate Providers
Thorough And Attentive Care
Focus On Women's Health
Welcoming Atmosphere
Personalized Treatment Plans
Knowledgeable Staff
Great Communication
Prompt Scheduling
Supportive Environment
Long-term Patient Relationships

Individual reviews are subjective. Our **Provider Review Consensus** analyzes recent public feedback to identify consistent patterns in wait times, staff professionalism, and quality of care, helping you make a more balanced healthcare choice.

Meet Your Care Team

Our dedicated team provides comprehensive care in Stonewall. View provider specialties below to find the right fit for your needs.

DR. Paul Kendell Bowers, FNP-C, D.C.

Nurse Practitioner (Family)

Shayna Larae Harding, APRN

Family Medicine

DR. Andrea Walsh, DNP, FNP-C

Nurse Practitioner (Family)

DR. Brandon A. West, D.O.

Family Medicine

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