Open today from 8:30 am to 5:00 pm • Call to schedule a visit.
Clinic Location

12420 Warwick Blvd # 4A
Newport News, VA 23606

Newport News City
Contact Information

Overall Rating
Star Rating

About This Clinic in Newport News, Virginia

Welcome to the primary care reference profile for **Riverside Primary Care Hidenwood**, an operational healthcare clinic located at 12420 Warwick Blvd # 4A Newport News, VA 23606 . Serving the Newport News City community, patients receive care from a multi-provider medical team including Mark Souther, MD, Ilene Stephan, M.D., and other qualified specialists. Patients frequently commend the clinic for providing **caring and attentive staff** and maintaining a **thorough and professional doctors**. Riverside Primary Care Hidenwood accommodates multiple health coverage options, accepting major networks such as **Medicare**. This provider is open 5 days a week. Read further below to access their local phone number, detailed weekly office hours, and patient reviews.

Riverside Primary Care Hidenwood provides comprehensive medical services for patients over 18, focusing on long-term management of chronic conditions and access to electronic medical records for appointment requests, referrals, and prescription refills. The practice is part of the larger Riverside Medical Group network, ensuring timely appointments and coordinated care with specialists. They accept most major insurance plans, including new Medicare patients, and offer discounts for essential services based on income and family size. Patients can access their health records through Riverside MyChart, allowing 24/7 management of their medical information, including proxy access for loved ones.

Hours of Operation

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Day Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday 8:30 am - 5:00 pm

Care Services

  • EKG
  • Long-term management of chronic conditions

Accepted Insurance Plans

Need to verify your coverage? Riverside Primary Care Hidenwood and its resident providers could accept the insurance plans listed below. Because coverage can change, we recommend a quick call to the clinic at (757) 594-4431 to confirm they accept your specific plan before your appointment.

Medicare

Medicare

Patient Review Consensus

Riverside Primary Care Hidenwood consistently receives high praise from patients, highlighting an outstanding patient experience characterized by attentive, caring staff and thorough medical care. Reviewers appreciate the professionalism and warmth of the doctors and team, noting that they take the time to answer questions and foster a sense of trust and rapport. The practice stands out for its welcoming atmosphere and efficient service, making patients feel valued and cared for every time they visit. Many mention that despite the distance they travel, the quality of care is well worth it, reinforcing the practice's reputation as a top choice for primary care on the peninsula.

Top Patient Highlights

Caring And Attentive Staff
Thorough And Professional Doctors
Clean And Organized Environment
Effective Communication
Quick Appointment Scheduling
Friendly And Reassuring Demeanor
Efficient Service
Strong Rapport With Patients
Commitment To Addressing Concerns
Dedication To Patient Health.

Individual reviews are subjective. Our **Provider Review Consensus** analyzes recent public feedback to identify consistent patterns in wait times, staff professionalism, and quality of care, helping you make a more balanced healthcare choice.

Meet Your Care Team

Our dedicated team provides comprehensive care in Stonewall. View provider specialties below to find the right fit for your needs.

Denise Yvette Duhon, MD

Internal Medicine

DR. Sheila Margaret Fuller, DNP, RN, FNP-C

Nurse Practitioner (Family)

Chaitali Panchal, MD

Internal Medicine

Megan Jessica Probasco, FNP

Nurse Practitioner (Family)

Kimberly Ann Ratcliffe, MD

Internal Medicine

DR. Samantha Ilia Smith, DO

Internal Medicine

Mark E Souther, MD

Internal Medicine

James C Spiller, DO

Internal Medicine

Ilene Forrest Stephan, M.D.

Internal Medicine

Kevin Paul Wolf, DO

Family Medicine

Map and Location

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