Optum - Poinciana

Primary Care in Kissimmee, Florida

Address:
339 Cypress Pkwy Suite 100
Kissimmee, FL 34759

County: Osceola County

Phone: (407) 343-3333

Alt. Phone: (800) 888-2998

This facility is closed today

Overall Rating

Star Rating

About This Clinic

Optum - Poinciana is a primary care center located at 339 Cypress Pkwy Suite 100 Kissimmee, FL 34759 . This provider is open 5 days a week.

Optum - Poinciana is a Family Care Center that offers a range of primary care services, including virtual and urgent care options. Patients can easily make appointments, access medical records, and communicate with their care team. The center emphasizes promoting a healthy lifestyle and provides resources for managing health benefit accounts, including HSAs. Additionally, Optum facilitates the process of obtaining medications, allowing patients to fill prescriptions online and have them delivered directly to their homes, with services available for specialty and infusion therapies.

Hours of Operation

Find out if the provider is open today.

Day Hours
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 5:00 pm

Accepted Insurance Plans

Optum - Poinciana — along with some of the providers practicing at this location — may currently accept health insurance plans from the companies listed below. Insurance participation may vary by physician, so we recommend verifying with the practice directly to confirm current coverage.

  • Aetna CVS Health
  • Ambetter from Superior HealthPlan
  • Ambetter Health
  • Ambetter of Alabama
  • AvMed
  • Cigna Healthcare
  • Florida Blue (BlueCross BlueShield FL)
  • Florida Blue HMO (a BlueCross BlueShield FL company)
  • Health First Commercial Plans, Inc.
  • Medicare
  • Molina Healthcare
  • Wellpoint

What Patients Are Saying? - Review Consensus

At Optum - Poinciana, patients consistently express high levels of satisfaction with their care. Many reviewers emphasize the attentive and compassionate nature of the staff, who prioritize making each visit not just professional but also personal. Whether it's an emergency situation or a routine check-up, patients feel heard and valued. Furthermore, the efficient follow-up care ensures that patients feel supported even after they leave the office. With a friendly and caring environment, prospective patients can expect a positive experience at this medical practice.

What Patients Love Most

  • Attentive And Courteous Staff
  • Compassionate Care
  • Professional Environment
  • Thorough Communication
  • Prompt Follow-up Calls
  • Quick Response Times
  • A Welcoming Atmosphere
  • Consistent Quality Of Care
  • Dedication To Patient Well-being
  • Ability To Address Individual Concerns.

Understanding the Provider Review Consensus

While individual patient reviews offer valuable insights, they often reflect singular, subjective experiences that may not represent the full scope of a provider’s performance. To offer a more comprehensive perspective, we apply a broader methodology through our Provider Review Consensus. This approach involves analyzing the most recent patient reviews to summarize a clear and representative view of public sentiment about this provider.

We identified consistent patterns in the patient’s feedback, that’s why we can display a more accurate and balanced overview of each provider. This includes highlighting frequently noted strengths like staff professionalism, appointment efficiency, and quality of care. Our objective is to support your decision-making process with a well-rounded understanding of the provider, enabling you to make an informed and confident choice regarding your healthcare.

Meet Your Care Team

Browse the table below to see each provider’s name and specialty, and click the info bubble beside any listing for a plain‑language look at what that specialty means.

Name Specialization
Emma Bautista Ocampo, MD Internal Medicine
Hernan Antonio Gomez, M.D. Internal Medicine
DR. Teri Lynn Stapleton, M.D. Family Medicine
MRS. Katherine Taylor, APRN Nurse Practitioner (Gerontology)

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