Integrated Medical Services - Primary Care

This facility is currently closed today.
Clinic Location

13555 W McDowell Rd #103
Goodyear, AZ 85395

Maricopa County
Contact Information

Overall Rating
Star Rating

About This Clinic in Goodyear, Arizona

Welcome to the primary care reference profile for **Integrated Medical Services - Primary Care**, an operational healthcare clinic located at 13555 W McDowell Rd #103 Goodyear, AZ 85395 . Serving the Maricopa County community, patients receive care from a multi-provider medical team including Gerald Dunn, FNP-C, Lisa Shaffer, APRN-RNP, A-GNP-C, and other qualified specialists. Patients frequently commend the clinic for providing **compassionate and attentive staff** and maintaining a **thorough and personalized care**. Integrated Medical Services - Primary Care accommodates multiple health coverage options, accepting major networks such as **Ambetter, Antidote, Blue**. This provider is open 5 days a week. Read further below to access their local phone number, detailed weekly office hours, and patient reviews.

Integrated Medical Services (IMS) is a prominent independent healthcare provider in Arizona, featuring a diverse team of over 70 physicians across nine specialties, including Primary Care, Cardiovascular Care, Gastroenterology, and Behavioral Health. Their commitment to enhancing patient care is evident through their integration of multiple specialties, ensuring effective communication among providers for optimal health outcomes. IMS prioritizes patient experience by continually developing new services and best practices. They also offer Telemedicine services, allowing patients to access care remotely. Being physician-owned and led, IMS emphasizes providing high-quality and safe medical care tailored to each patient’s needs.

Hours of Operation

Find out if the provider is open today.

Day Hours
Monday 8:00 am - 4:45 pm
Tuesday 8:00 am - 4:45 pm
Wednesday 8:00 am - 4:45 pm
Thursday 8:00 am - 4:45 pm
Friday 8:00 am - 4:45 pm

Accepted Insurance Plans

Need to verify your coverage? Integrated Medical Services - Primary Care and its resident providers could accept the insurance plans listed below. Because coverage can change, we recommend a quick call to the clinic at (623) 932-1157 to confirm they accept your specific plan before your appointment.

Ambetter from Arizona Complete Health

Choice Bronze HSAChoice Bronze HSA + Vision + Adult DentalClear SilverComplete GoldComplete Gold + Vision + Adult DentalComplete SilverComplete Silver + Vision + Adult DentalElite GoldElite Gold + Vision + Adult DentalEveryday BronzeEveryday Bronze + Vision + Adult DentalStandard Expanded BronzeStandard Expanded Bronze + Vision + Adult DentalStandard GoldStandard Gold + Vision + Adult DentalStandard SilverStandard Silver + Vision + Adult Dental

Antidote Health Plan of Arizona, Inc.

Bronze Complete $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care, $0 Core RxBronze Complete+Dental $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care, $0 Core RxBronze Elite $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care/Referred Labs, $0 Advanced RxBronze Elite+Dental $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care/Referred Labs, $0 Advanced RxBronze StandardCatastrophic StandardGold Complete $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care, $0 Core RxGold Complete+Dental $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care, $0 Core RxGold Elite $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care/Referred Labs, $0 Advanced RxGold Elite+Dental $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care/Referred Labs, $0 Advanced RxGold StandardSilver Complete $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care, $0 Core RxSilver Complete+Dental $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care, $0 Core RxSilver Elite $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care/Referred Labs, $0 Advanced RxSilver Elite+Dental $0 Tier-1 PCP, $0 Antidote 24/7 Virtual PCP/Urg/Chronic Care/Referred Labs, $0 Advanced RxSilver Standard

BannerAetna

BannerAetna Bronze 2 HSA: No PCP required + 98point6 virtual care 24/7BannerAetna Bronze 4: No PCP required + $0 PCP + free 98.6 virtual care 24/7 + Adult Dental + VisionBannerAetna Bronze 4: No PCP required + $0 PCP + free 98point6 virtual care 24/7BannerAetna Bronze S: No PCP required + free 98point6 virtual care 24/7BannerAetna Gold 10: No PCP required + $0 PCP + free 98.6 virtual care 24/7 + Adult Dental + VisionBannerAetna Gold 10: No PCP required + $0 PCP + free 98point6 virtual care 24/7BannerAetna Gold 3: No PCP required + free 98point6 virtual care 24/7BannerAetna Gold 3: No PCP required + free 98point6 virtual care 24/7 + Adult Dental + VisionBannerAetna Gold S: No PCP required + free 98point6 virtual care 24/7BannerAetna Silver 10: No PCP required + $0 PCP + free 98.6 virtual care 24/7 + Adult Dental +VisionBannerAetna Silver 4: No PCP required + free 98point6 virtual care 24/7BannerAetna Silver 4: No PCP required + free 98point6 virtual care 24/7 + Adult Dental + VisionBannerAetna Silver 5: No PCP required + free 98point6 virtual care 24/7BannerAetna Silver S: No PCP required + free 98point6 virtual care 24/7BannerAetna Silver S: No PCP required + free 98point6 virtual care 24/7 + Adult Dental + Vision

Blue Cross Blue Shield of Arizona

Blue ACA StandardHealth Silver with Health ChoiceBlue AdvanceHealth Bronze - MaricopaFocus NetworkBlue AdvanceHealth Bronze - Neighborhood NetworkBlue AdvanceHealth Gold - MaricopaFocus NetworkBlue AdvanceHealth Gold - Neighborhood NetworkBlue AdvanceHealth Silver - MaricopaFocus NetworkBlue AdvanceHealth Silver - Neighborhood NetworkBlue EverydayHealth Gold - MaricopaFocus NetworkBlue EverydayHealth Gold - Neighborhood NetworkBlue EverydayHealth Silver - MaricopaFocus NetworkBlue EverydayHealth Silver - Neighborhood NetworkBlue Portfolio HSA Bronze - MaricopaFocus NetworkBlue Portfolio HSA Bronze - Neighborhood NetworkBlue Portfolio HSA Gold - Statewide PPO NetworkBlue PPO PremierHealth Silver - Statewide PPO NetworkBlue PPO PremierHealth Gold - Statewide PPO NetworkBlue PPO StandardHealth Gold - Statewide PPO NetworkBlue PPO StandardHealth Silver - Statewide PPO NetworkBlue StandardHealth Bronze - MaricopaFocus NetworkBlue StandardHealth Bronze - Neighborhood NetworkBlue StandardHealth Gold - MaricopaFocus NetworkBlue StandardHealth Gold - Neighborhood NetworkBlue StandardHealth Silver - MaricopaFocus NetworkBlue StandardHealth Silver - Neighborhood Network

Cigna HealthCare of Arizona, Inc

Connect Bronze 6800 Indiv Med DeductibleConnect Bronze 8900 Indiv Med DeductibleConnect Bronze CMS StandardConnect Gold 2500 Indiv Med DeductibleConnect Gold CMS StandardConnect Silver 4000 Indiv Med DeductibleConnect Silver 5000 Indiv Med DeductibleConnect Silver CMS Standard

Imperial Insurance Companies, Inc.

Imperial Preferred GoldImperial Preferred SilverImperial Standard BronzeImperial Standard GoldImperial Standard Silver

Medica

Medica Individual Choice Bronze $0 Copay PCP VisitsMedica Individual Choice Bronze HSAMedica Individual Choice Bronze ShareMedica Individual Choice Expanded Bronze StandardMedica Individual Choice Gold $0 Copay PCP VisitsMedica Individual Choice Gold ShareMedica Individual Choice Gold StandardMedica Individual Choice Silver $0 Copay PCP VisitsMedica Individual Choice Silver ShareMedica Individual Choice Silver Standard

Medicare

Medicare

UnitedHealthcare

UHC Bronze Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care)UHC Bronze Copay Focus+ $0 Indiv Med Ded ($0 Virtual Urgent Care, Dental + Vision)UHC Bronze StandardUHC Bronze Value ($0 Virtual Urgent Care)UHC Bronze Value+ ($0 Virtual Urgent Care, Dental + Vision)UHC Gold Advantage ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Gold Advantage+ ($0 Virtual Urgent Care, $3 Tier 2 Rx, Dental + Vision)UHC Gold Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Gold StandardUHC Silver Advantage ($0 Virtual Urgent Care, $3 Tier 2 Rx)UHC Silver Advantage+ ($0 Virtual Urgent Care, $3 Tier 2 Rx, Dental + Vision)UHC Silver Copay Focus $0 Indiv Med Ded ($0 Virtual Urgent Care)UHC Silver Copay Focus+ $0 Indiv Med Ded ($0 Virtual Urgent Care, Dental + Vision)UHC Silver Standard

Patient Review Consensus

At Integrated Medical Services - Primary Care, patients consistently highlight an exceptional level of care that leaves them feeling valued, heard, and supported. Many reviews emphasize the practitioners' dedication to listening and taking the time necessary to address individual health concerns. There’s a strong focus on thoroughness, as well as a sincere approach to creating personalized care plans. The welcoming atmosphere extends from the medical staff to the front desk, making every visit comfortable and pleasant. Whether patients are long-time clients or new arrivals, they appreciate the commitment to quality care and the strong, empathetic relationships they build with their healthcare providers.

Top Patient Highlights

Compassionate And Attentive Staff
Thorough And Personalized Care
Ability To Listen And Address Concerns
Welcoming And Friendly Atmosphere
Knowledgeable Practitioners
Proactive Care Planning
Seamless Communication
Emphasis On Patient Comfort
Overall Positive Clinic Experience
Medical Staff That Makes You Feel Valued.

Individual reviews are subjective. Our **Provider Review Consensus** analyzes recent public feedback to identify consistent patterns in wait times, staff professionalism, and quality of care, helping you make a more balanced healthcare choice.

Meet Your Care Team

Our dedicated team provides comprehensive care in Stonewall. View provider specialties below to find the right fit for your needs.

Cathy Balzano, FNP

Nurse Practitioner (Family)

MR. Gerald Wayne Dunn, FNP-C

Nurse Practitioner (Primary Care)

Megan Elizabeth Erbes, FNP

Nurse Practitioner (Family)

Kevin Mark Houlihan, M.D.

Family Medicine

Lilia Santamaria-cano, FNP-C

Nurse Practitioner (Family)

Lisa Shaffer, APRN-RNP, A-GNP-C

Nurse Practitioner (Primary Care)

MR. Clarence Jason Vastine, FNP-C

Nurse Practitioner (Family)

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